FAQ
Frequently Asked Questions
Answers about orders, imported products, shipping and store visits.
Where do your products come from?
We import directly and through specialty distributors from markets including Japan, Korea, China, Thailand, Sweden, the United Kingdom and across Europe, plus viral U.S. releases.
How often does inventory change?
Constantly. New drops land weekly, and limited releases can sell out within days.
Can I request a product?
Yes — email us with a link or photo and our buying team will look into sourcing it.
Do you ship nationwide?
Yes, we ship across the United States. Chocolate ships with insulation during warm months.
What if something is sold out?
Use Notify Me on the product page and we will email you the moment it is restocked.